Privacy Policy

Effective Date: May 18, 2025

Last Updated: May 18, 2025

At Phoenix Fyre, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and related services.

This policy applies to all visitors and customers, with specific reference to operations in New Jersey, USA.

1. Information We Collect

When you use our site or make a purchase, we collect the following information:

Personal Information

Name
Email address
Shipping and billing addresses
Phone number
Payment details (via third-party processors)

Technical Information

IP address
Browser and device type
Referring URL
Pages viewed and site behavior

Order & Account Info

Purchase history
Account data (if you create an account)

2. How We Use Your Information

We use your data to:

Fulfill and manage orders
Communicate with you about your order or account
Send updates and promotional emails (only with your consent)
Improve and secure our website
Comply with applicable laws and prevent fraud

3. Payments

All transactions are processed through secure third-party payment gateways such as PayPal, Stripe, or Wix Payments. We do not store your credit card information.

4. Information Sharing

We only share your information with trusted third parties, including:

Shipping carriers (e.g., USPS, UPS)
Payment providers
Email marketing platforms (only if you opt in)
Legal or governmental authorities (if required)

We do not sell or rent your personal information.

5. Cookies and Tracking Tools

Our Wix-powered website uses cookies and similar tracking tools to:

Keep your shopping cart active
Track site usage and improve performance
Customize your shopping experience

You can adjust cookie preferences in your browser settings.

6. Your Rights (New Jersey Residents)

As a New Jersey resident, you have the right to:

Access the personal information we hold about you
Request that we correct or delete that information
Opt out of marketing communications at any time

To make a request, email us at info@phoenixfyre.shop

7. Data Security

We implement industry-standard security practices, including:

SSL encryption
Secure hosting via Wix’s infrastructure
Controlled access to sensitive data

While we strive to protect your information, no online transmission is 100% secure.

8. Children's Privacy

We do not knowingly collect personal data from children under 13. If we become aware that data from a child has been collected without parental consent, we will delete it.

9. Policy Updates

We may update this policy periodically. Updates will be posted here with an updated effective date. Please check back regularly to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Phoenix Fyre
Email: info@phoenixfyre.shop